Mission

Mission, Objectives and Values

Our Objectives

The primary objectives of Coast and Country Community Services Ltd. (CCCSL) are to:

  • provide safe, reliable community services to the disadvantaged, frail, the aged, people with disabilities and their carers;
  • investigate the provision of and need for community services to the disadvantaged, frail, the aged, people with disabilities and their carers;
  • establish services to meet the needs of the disadvantaged, frail, the aged, people with disabilities and their carers and transport disadvantaged;
  • provide information and assistance to and liaise with other community organisations interested in community services;
  • provide input into government policy on public transport in general and community transport in particular;
  • carry on, conduct and manage the Services in accordance with this constitution and the policies & procedures of the Organisation;
  • pursue activities to ensure the sustainability of the Organisation;
  • work pro-actively and collaboratively with Service users and other health care providers for the best interests of the Service user;
  • maintain modern contemporary business processes and risk management practices to ensure efficient and effective management of the Organisation; and
  • provide just and appropriate working conditions for staff members and volunteers, which embrace an environment of staff development and training, supervision and support.

Our Mission

CCCSL’s mission is to:

  • reduce disadvantage in the community;
  • develop and implement sustainable business solutions;
  • operate as a cohesive collective, proactively seeking service user perspective to determine appropriate responses;
  • support wider engagement of other community services; and
  • position the Organisation as an industry leader.

Our Values

CCCSL believes in:

  • the right of people to:
    • make choices in their own lives
    • maintain dignity, respect, privacy and confidentiality
    • be valued as individuals
    • have mobility
    • access services on a non-discriminatory basis
    • receive safe, comfortable and reliable services;
  • celebrating and respecting diversity in all its forms;
  • the right of the community to accountable and responsive services; and
  • pursuing continuous quality improvement to best ensure the highest standard of service delivery.