Volunteer Requirements
To ensure the safety and wellbeing of our clients and volunteers, Coast and Country Community Services requires all volunteers to meet a few important criteria:
• Screening & Certification: Volunteers must hold—or be willing to obtain—a current NDIS Worker Screening Check, a valid Working with Children Check, and a First Aid Certificate.
• Driver Requirements: If you’re interested in volunteering as a driver, you’ll also need a current Driver Licence appropriate to the vehicle you wish to drive (e.g., LR for buses, C for cars or vans) and the Passenger Transport Code added to your licence.
We’ll guide you through the process and cover the costs of required checks and assessments. Our goal is to make volunteering accessible, safe, and rewarding for everyone involved.
Whether it’s helping someone get to a medical appointment, delivering meals to a neighbour, or providing social support to reduce isolation, your generosity makes a real difference.
Volunteer Roles
Our drivers and assistants provide essential support to individuals—many with mobility challenges—helping them safely from their front door to their destination. We also welcome volunteers to assist in our offices with a variety of tasks that keep our services running smoothly. Our volunteer roles include:
• Bus, Van or Car Driver
• Transport Assistant
• Administrative Helper
Ready to get started? Fill out the form below and we’ll be in touch, visit one of our offices to chat in person, or call us on 1300 411 345 to discuss the type of volunteering that suits you.
WHO WE ARE
OUR STORY
Coast and Country Community Services (CCCS) is a community service provider dedicated to fostering community connections and ensuring access to essential services. Established in 2014 through the merger of Shoalhaven and Young Community Transport (CT) Services, CCCS has grown significantly over the past decade. We have integrated Boorowa, Weddin Shire, Bega Valley, Kiama and Wollongong-Shellharbour CT Services, creating a network of integrated support across southern NSW. CCCS has recently taken over a commercial taxi service in Weddin Shire to better support the broader community. Our offices are located on the lands of the Yuin, Dharawal, and Wiradjuri peoples. We honour and pay our respects to First Nations peoples, their elders past, present, and emerging. Transportation is at the heart of CCCS, providing residents with reliable access across various Local Government Areas (LGAs). This service is crucial for connecting individuals who might otherwise face mobility barriers, promoting inclusivity and community engagement. At CCCS, we do more than just transport people; we provide vital links to essential services and social connections within their communities. Community Transport is the backbone of our organization, ensuring reliable mobility for all. As the needs of our communities evolve, CCCS is broadening its scope to include NDIS support, Meals on Wheels, and various social support programs, aiming to meet wider community needs and improve the quality of life for individuals. Our diverse team of volunteers and paid staff enables us to effectively serve the community while fostering a supportive and collaborative environment. This growth allows us to better meet the diverse and changing needs of our communities. With plans for further expansion into additional care support services, CCCS remains committed to its mission of enabling people to connect with and participate in their communities. We strive to build capacity that promotes independence and enhances quality of life, bridging gaps and overcoming disadvantages.
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WHAT OUR CLIENTS SAY ABOUT US
Coast and Country Community Services - Shoalhaven Community Transport
36 Google reviewsPosted on Google![]()
Mick Zielinski29 September 2026Trustindex verifies that the original source of the review is Google.
Great friendly staff, very helpful and were even there when my mother had a fall and stayed with her till the ambulance came, an Absolute necessity the shire needs, thankyou to the guy's and girl's from coast and country community service,SUPER HERO'S...👍Posted on Google![]()
Debbie Cross3 August 2025Trustindex verifies that the original source of the review is Google.
I Found the drivers to be very professional and friendly.Posted on Google![]()
Linda Duffy8 April 2024Trustindex verifies that the original source of the review is Google.
So very grateful for community transport. It has made such a difference in my life & given me great peace of mind to know I can get to my appointments!Posted on Google![]()
Joe Schreurs14 December 2023Trustindex verifies that the original source of the review is Google.
Great customer servicePosted on Google![]()
DEBORAH ELLEN WOODS (WOODSY)7 September 2023Trustindex verifies that the original source of the review is Google.
I am so grateful for service. How much help they provide. Thank you to everyone for your assistance.Posted on Google![]()
Sharon Robson1 August 2023Trustindex verifies that the original source of the review is Google.
So easy to register and book transport for getting to and from appointments. Very punctual and friendly drivers. As a first time user, I have found this to be a very good service.Posted on Google![]()
jessica Gowers25 July 2023Trustindex verifies that the original source of the review is Google.
Love there kindness and when they take my high risk son to his appointments at Westmead as a family with no transportation big helpPosted on Google![]()
Dave Keany24 June 2023Trustindex verifies that the original source of the review is Google.
Very well organised and the customer service was excellentPosted on Google![]()
Thea Kremser4 October 2022Trustindex verifies that the original source of the review is Google.
So grateful to all the wonderful volunteers who were punctual, polite, friendly, so accommodating & helpful and very professional. Even while struggling to meet demand (as they lost many drivers due to some difficulties with management) the team managed to fit me in almost every time I needed it. TIP: make sure you book as far in advance as possible, especially for longer trips.Posted on Google![]()
Stewart Rossiter21 September 2022Trustindex verifies that the original source of the review is Google.
Great service will little support from the local area. Require more drivers, but the ladies that I book with are a fantastic, helpful & great bunch.